You can request a refund within 24 hours of your delivery for damaged or poor quality goods.
Please contact us at
Unless there's something wrong with the item, unfortunately we can't offer a refund for any perishable items you change your mind about after your delivery.
Our returns policy is in accordance with statutory rights under the Consumer Contracts Regulations.
We currently accept all major credit card and debit card payments through our website. If you'd prefer to pay by bank transfer please contact us at 7dialsvegbox.com
We offer free delivery on all of our products.
For a variety of reasons, we will occasionally run out of a specific item. While this situation does not occur often, we reserve the right to substitute an item of equal or greater value in our product.
Our produce is freshly packed every day and may come in to contact with nuts and other allergens. We recommend that you thoroughly wash the items before consumption. Please ensure that you make us aware of any allergies when you place your order so that we can replace with a suitable alternative.